Contact information

CONTACT INFORMATION

Donna’s Handmade Wreaths and Crafts is a small, independent handmade décor business located in North Carolina, USA.

For questions about a product, an existing order, shipping, or a damaged delivery, please use the Contact page on our website.

When contacting us about an order, please include:

• Your full name
• Your order number
• The email address used at checkout
• A brief description of your question or concern
• Photographs when reporting shipping damage

We generally respond within 2–3 business days. Messages received on weekends or federal holidays will be answered on the next available business day.

Please do not mail or return an item without contacting us and receiving instructions first. Unauthorized returns may not be accepted.

For privacy and security, our residential address is not published as a customer-service address. 

Email: donnasvwreaths@gmail.com